Retained Services ensure that you are guaranteed the work you need doing each month. From WordPress Website Services, to IT Support, Vivid Web Design UK has the Retained Service to suit your business.
Can’t see what you want? Have some more bespoke requirements? Need more than what’s on offer? Need out-of-hours or on-site support? No problem. Give us a call, let’s talk about it.
Retained WordPress Services
WordPress websites are incredibly versatile websites, which allow the owner (you) to update and amend the website as much or as little as you like. They also are very customisable, and this makes them the perfect option for any website that would like to grow, and rank higher in the search engines.
However, WordPress websites are also complex beasts. WordPress websites need much more maintenance than a legacy website such as; updating the core WordPress files, updating plugins, updating visuals, updating legal compliance. Whilst the process of carrying out these updates isn’t very hard – there are risks that updates can force changes on your website that you don’t expect.
So, why don’t I just not update?
That’s an option – but it isn’t the best idea. You see, over 30% of the websites on the internet are using WordPress and that makes them an easy target. Updating your WordPress reduces the risk of your website being attacked by people looking to make a mess of the web, and it ensures that your visitors are safe to view your site.
A WordPress website, when built properly, sends out all the right messages to your customers. But one that isn’t maintained, or is even compromised, sends a worse message than not even having a website at all.
So what can you do?
By opting for the Vivid Web Design UK Retained WordPress Services, we will ensure your WordPress Website is continuously updated. What’s more, you will benefit from the following:
- 2 hours of support each month to include:
- Updating of all WordPress Core Files, Plugins, Addon’s and any other update-able content.
- Monthly Security Scan of your WordPress Website
- Monthly Backup of you WordPress Website
- Minor amends to the site (minor text amends, etc.)
- A promise that your website will be updated if any update causes an issue with your website*.
- You will also benefit from a reduced hourly rate during the term of your Service Agreement – any additional work you require for your website and it’s branding will be at the reduced rate, guaranteed.
Protect your WordPress Website today with our Retained WordPress Service.
* Website update promise is only applicable to WordPress Websites that have been created by Vivid Web Design UK. For websites maintained by us, but originally created by a third party, we will offer you the reduced hourly rate to rectify any issues. We will never undertake any work without your prior consent. For more information, please see our Terms and Conditions of Sale.
Retained IT Services
Your IT can be the lifeblood of your business. When your PC stops working, you can lose everything from Emails to the ability to generate invoices. Imagine having to send your accounts off to your accountant for year end, and then your PC doesn’t work because you haven’t maintained it.
So What can I do?
By opting for the Vivid Web Design UK Retained IT Services, we will ensure your IT equipment is continuously updated, and running trouble-free. With our Standard Retained IT Service*, you will benefit from the following:
- 2 hours of support each month to include:
- Remote updating of your PC to ensure that it is running at peak performance.
- Remote Annual Service of your device including Disk De-fragmentation, Error Checking, Cleanup and In-depth scan for Virus’, Malware, Spyware and Adware.
- Remote correction of any minor issues relating to your IT system such as Email Setup, Software Installation, etc.
- You will also benefit from a reduced hourly rate during the term of your Service Agreement – any additional work required for your IT equipment will be at the reduced rate, guaranteed.
Protect your IT Systems today with our Retained IT Service.
* Standard Retained IT Services require a working internet connection and the use of our approved software to permit remote access to your PC. For on-site retained IT services, please contact us to discuss your requirements in more detail. For more information, please see our Terms and Conditions of Sale.
Bespoke Retained Services
Vivid Web Design UK can offer a range of bespoke retained services that meet the demands and requirements of you and your business. no matter what your requirements, we are sure to be able to build the retained services package you need.
Whether you require IT Services, WordPress Services, On-Site Services, multi-site services or something else, simply contact us to discuss your requirements.